Privacy policy
Privacy Policy
Last updated: April 22, 2026
lunujs operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). lunujs is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including credit card, debit card, and financial account numbers, payment card information, transaction details, and payment confirmations.
- Account information including your username, password, preferences, and settings.
- Transaction information including items viewed, added to cart, purchased, returned, or exchanged.
- Communications with us including any information you provide when contacting customer support.
- Device information including IP address, browser type, and device identifiers.
- Usage information including how you interact with and navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you when you create an account, place an order, or contact us.
- Automatically through cookies and similar technologies when you use our Services.
- From service providers who support our operations.
- From partners or third parties.
How We Use Your Personal Information
We may use your personal information for the following purposes:
Provide, Tailor, and Improve the Services
To process orders, manage accounts, arrange shipping, facilitate returns, and personalize your shopping experience.
Marketing and Advertising
To send promotional communications and display relevant advertisements based on your activity.
Security and Fraud Prevention
To verify accounts, ensure secure transactions, and prevent fraudulent or illegal activity.
Communicating with You
To provide customer support and respond to your inquiries.
Legal Reasons
To comply with applicable laws, enforce policies, and respond to legal requests.
How We Disclose Personal Information
We may disclose your personal information in the following situations:
- With Shopify and service providers (e.g., payment processing, shipping, analytics).
- With marketing and advertising partners in accordance with their privacy policies.
- When you request or consent to sharing (e.g., shipping providers).
- Within our corporate group or affiliates.
- In connection with legal obligations or business transactions.
Relationship with Shopify
The Services are hosted by Shopify, which processes personal information to provide and improve the Services. Your information may be transferred to Shopify and third parties in other countries. Shopify may also use your data to enhance services across its platform.
For more details, please visit Shopify’s privacy policy: https://privacy.shopify.com/en
Third Party Websites and Links
Our Services may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before providing personal information.
Children's Data
The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority. If such data is identified, it will be deleted upon request.
Security and Retention of Your Information
We implement reasonable security measures to protect your information, but no system is completely secure. We retain personal information only as long as necessary to fulfill our obligations and comply with legal requirements.
Your Rights and Choices
Depending on your location, you may have the following rights:
- Access the personal information we hold about you.
- Request deletion or correction of your data.
- Request data portability.
- Opt out of targeted advertising or data sharing.
You can exercise these rights by contacting us at KhaiAlina9973@outlook.com.
You may also unsubscribe from marketing emails at any time.
Complaints
If you have concerns about how your personal information is handled, please contact us. You may also have the right to lodge a complaint with your local data protection authority.
International Transfers
Your information may be transferred and processed outside your country. Where required, we use appropriate safeguards such as standard contractual clauses.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.
Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: KhaiAlina9973@outlook.com